FAQ

Please check our FAQ’s and the links below to see whether your query has been answered.

Service Charge and Payments FAQ

General Property FAQ

The difference between leasehold and freehold

Noise Complaints – Helpful Links:

http://www.colchester.gov.uk/article/13029/Noise-and-other-nuisance

https://www.nidirect.gov.uk/articles/noise-nuisance-and-neighbours

https://www.gov.uk/how-to-resolve-neighbour-disputes/complain-about-noise-to-the-council

https://www.gov.uk/guidance/noise-nuisances-how-councils-deal-with-complaints

Anti-Social Behaviour – Helpful Links:

https://www.essex.police.uk/advice/anti-social-behaviour/

https://www.police.uk/crime-prevention-advice/anti-social-behaviour/

https://www.gov.uk/report-crime-anti-social-behaviour

Other helpful links

Water UK – Find Your Supplier – https://www.water.org.uk/advice-for-customers/find-your-supplier/

https://www.gov.uk/collection-large-waste-items